Assist with, and if necessary, conduct, check-in, and boarding at the gates in accordance with the procedures that have been laid out, provide announcements, and carry out hand baggage removal, handling of late-to-gate customers, flight coupon reconciliation, and head count confirmation in order to guarantee that flights depart safely and on time. Monitoring the performance of baggage delivery in comparison to the standards that have been agreed upon, monitoring the creation of files and the quality of baggage services in accordance with Emirates Standard Operating Procedure, and keeping customers informed about any delays or irregularities that may occur with their baggage in order to maintain an efficient baggage delivery service to customers. In the event that it is applicable, carry out duties in the Emirates lounge.
In accordance with the local policies that are in effect, the person who holds this position will be expected to make decisions that have an impact on the operations on a daily basis. In order to fulfil the requirements of the position, the individual will be expected to work in all areas of the operation, providing assistance and supervision to check-in, boarding, ramp, lounge, and other areas of Airport Operations as instructed by senior staff members who are currently on duty.
Additionally, it is the responsibility of the person holding the position to ensure that they comply with all of the health and safety regulations as well as safe working practices that are applicable to their employment. Qualities and previous work experience The ‘O’ Level or its equivalent is required. Required to have successfully completed professional training courses that are both relevant and recognised in the areas of passenger services and ground operations. A minimum of one year of experience in handling airport passenger services and in ticketing and reservation duties is required.
Capability in using Microsoft Word and Excel Excellent communication skills in both the written and spoken forms in both Greek and English. Service in the military ought to have been finished in cases where it was applicable. First and foremost, you are need to possess the legal permission to reside and work in Cyprus.
Pay and Benefits Package Come be a part of our expanding team and take advantage of our excellent compensation plan, as well as discounts on hotel stays and flights. Learn more about the opportunities available to you by visiting our website at www.emirates.com/careers.