Umalusi is looking for a Receptionist

Umalusi is looking for a Receptionist to join their team

Closing date: 30 July 2024

DESIRED EXPERIENCE & QUALIFICATION

NQF Level 4 qualification (SC, NSC NCV) or equivalent
A diploma in Communications/Office Administration will be an added advantage
At least one-year relevant experience in a similar environment and good computer skills will be added advantages.
Communication skills (written and verbal)
Strong computer skills
Knowledge of principles and practices of basic office management
Telephone etiquette
Ability to manage the telephone system
Experience in working on a switchboard
Knowledge of education and training environment and NQF Levels.

DUTIES

Answer telephone, screen and transfer calls to the relevant unit/person;
Take and relay messages
Provide information to callers
Resolve telephonic calls where possible
Deal with queries from the public and stakeholders
Receive walk-in visitors
Confirm reason for visit and call relevant employee to accompany person to the venue/office
Receive mail and parcels, sign for receipt if applicable and forward to Registry (organize with the GA if heavy parcel)
Liaise with external couriers regarding the collection of parcels destined for external recipients
Manage the telephone management service/system
Register new employees on the system and allocate a code and password for each person
Draw reports for each individual at month-end. Forward reports to the relevant manager/employee to sign IOD in cases where the set minimum amount of calls (cost) is exceeded
Do the scheduling of meetings for the meeting rooms/board rooms online
Monitor attendance and cancellations of meetings
Post schedules of meetings in the kitchen to ensure that the Housekeepers provide beverages, etc. for the meetings
Ensure that the reception area is kept clean and tidy
Liaise with dry cleaners regarding the collection, cleaning and return of table cloths, etc. where applicable.

Enquiries: HCM at (012) 030 0735/36

Applications must be forwarded to the following email address: Recruit.RECEPTION@umalusi.org.za

CLOSING DATE: 30 JULY 2024