Netcare is Hiring X2 Receptionists 2024

• Role Title Receptionist (Medical)
• Division Primary Care Division
• Location: Medicross Carlswald & Netcare Garden City Hospital
• Closing Date: 30 August 2024

Netcare Is Hiring X2 Receptionists 2024 Netcare’s Medicross Carlswald, part of the Primary Care Division, is looking for a skilled and competent Receptionist to join its dynamic healthcare team. As a critical access point for patients and visitors, the receptionist ensures that the clinic runs smoothly and that everyone who goes through the door receives excellent care. If you are motivated by the ideals of health, customer service, and professionalism, this chance may be suitable for you. The deadline for applications is August 30, 2024.

Healthcare at its core: Medicross’ Commitment to Excellence The Medicross Healthcare Group is based on a value-driven strategy that prioritizes high-quality holistic healthcare. The organization takes pride in its dedication to providing comprehensive primary healthcare services to individuals and their families. This strategy is profoundly founded in professional service delivery, with each staff member playing an important part in upholding the clinic’s reputation.

Receptionists play a critical role in healthcare. The receptionist is Medicross Carlswald’s first point of contact with patients and guests. The position necessitates more than just administrative capabilities; it also requires great interpersonal communication qualities. Whether answering questions, arranging appointments, or leading patients through the admissions process, the receptionist sets the tone.

Education

• Grade 12 or equivalent NQF Level 4 Qualification.
  Work experience
• Previous experience in a hospital environment.
   SAP ISH Experience.
• Computer literacy.
   Exceptional Interpersonal communication skills
   Knowledge of medical aid scale of benefits

Key Responsibilities of Receptionist

The receptionist at Medicross Carlswald is in charge of a variety of activities, including administrative chores, switchboard administration, billing, and payment inquiries. These tasks are in line with the overall business plan, ensuring that customer service is consistent, person-centered, and of the highest standard. Netcare Is Hiring X2 Receptionists 2024

In this function, the receptionist also serves as Netcare’s Brand Ambassador. This entails embracing the principles of CARE, TRUTH, PARTICIPATION, COMPASSION, and DIGNITY in each relationship. These qualities are vital for fostering a pleasant hospital environment in which patients feel cared for and valued.

To excel as a receptionist in a healthcare setting, the following qualifications and skills are required:

• Matric or equivalent NQF level 4 qualification: A foundational education is essential to ensure that the receptionist can handle the various administrative tasks associated with the role.
• Higher certificate (NQF level 5): Further education at this level ensures that the receptionist has advanced knowledge of office management and can manage more complex administrative tasks.
• Reception experience (minimum 1-2 years): Experience in a hospital or clinic environment is crucial, as it ensures that the candidate is familiar with the unique challenges and demands of working in healthcare reception.
• Intermediate computer skills: Proficiency in MS Word, Outlook, and Excel is necessary for managing daily tasks, including correspondence, scheduling, and record-keeping.
• Knowledge of Medical Schemes: Understanding how medical schemes work is essential for handling billing and insurance queries, ensuring that patients receive accurate information about their healthcare coverage.

Career Development Opportunities in Healthcare Reception A receptionist position might be an excellent place to begin a career in healthcare. Receptionists frequently have the opportunity to learn a variety of talents, from customer service to administrative knowledge.

This can lead to other employment prospects in the healthcare industry, such as office management, medical administration, or even clinical roles with extra training. Furthermore, working in a hospital setting allows people to improve the well-being of others, which can be quite fulfilling. Every interaction with a patient represents an opportunity to positively impact their healthcare journey.

Application process
Interested candidates who meet the above criteria are requested to e-mail CV to
pcdrecruitment@netcare.co.za