Capitec Bank Service Consultant

We’re on the lookout for energetic, self-motivated individuals who share our passion for providing exceptional service in the banking industry. As a Capitec Bank Service Consultant, you’ll play a vital role in creating a positive and welcoming environment for our clients, ensuring their banking needs are met efficiently and effectively.

Duties:

• Welcome clients and manage branch flow through efficient queue management.
• Provide excellent client service by understanding and exceeding their needs in areas such as saving, transacting, credit, and insurance.
• Accurately and efficiently gather and capture client information for loan approvals and process deposit/enquiry transactions.
• Maintain up-to-date knowledge and skills to effectively promote and sell Global One products in the best interest of the client.
• Present yourself professionally in line with Capitec’s brand expectations.

Qualifications:

• Grade 12 National Certificate / Vocational

Criteria & Knowledge:

• Basic calculations
• Knowledge of Capitec Bank products and business processes
• Excellent communication skills
• Computer literacy (MS Word, MS Excel, MS Outlook)
• Strong interpersonal and relationship management skills
• Problem-solving skills
• Attention to detail

Additional requirements:

• Clear criminal and credit record
• Must have fingerprints that are detectable/recognizable on Capitec Bank’s internal electronic banking system

Company Mission & Values:

At Capitec Bank, we believe in simplifying banking and empowering our clients to live better lives. We value innovation, teamwork, and a client-centric approach. Our culture is built on a foundation of integrity, accountability, and a passion for excellence. As a Capitec Bank Service Consultant, you’ll be part of a dynamic team that is committed to making a positive difference in the lives of our clients.

Application process:

Click on the relevant link below to apply at your preferred location.