Applications are ongoing for Entry Level Service Consultant Jobs at Capitec.
Closing date: Not specified
Capitec Bank is recruiting and invites candidates to apply for Entry Level Service Consultant Jobs.
Purpose of the daily activities.
- To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order to support our clients to Bank Better and Live Better
Entry required Experience
Minimum:
- 3 to 6 months previous client service experience within a retail/ financial/ banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered”
Ideal:
- More than 1 year’s client service experience within a retail/ financial/ banking environment
- Demonstrated track record of engaging in a sales and client facing environment
Minimum Qualifications
- Grade 12 National Certificate / Vocational
Minimum Ideal or Preferred
- A relevant tertiary qualification in Commerce or Similar
- Certification in Finance or Banking
Understanding
Minimum:
Knowledge and understanding of:
- Basic calculations
- Retail/consumer service environment
Ideal:
Knowledge and understanding of:
- Capitec Bank Products
- Internal business processes and procedures
- Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP)
Required Skills
- Communications Skills
- Interpersonal & Relationship management Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
Employment overview
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system